Terms of Service

1. Acceptance of Terms

By accessing or using Print Manager Pro (the “Service”), operated by Print Farm HQ (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including our web application at printmanagerpro.com, our iOS application, and any related services or APIs.

2. Description of Service

Print Manager Pro is a software-as-a-service (SaaS) platform designed for managing FDM 3D printing operations. The Service provides tools for:

• Filament Inventory Tracking — Monitor spool weights, costs, material types, and receive low-stock alerts.
• Printer Management — Register printers, log maintenance events, and track print hours.
• Print Job Tracking — Record print jobs with duration, filament usage, and success status.
• Product Catalog — Organize products with variations, bill of materials, and STL file management.
• Pricing Calculator — Calculate true production costs including material, electricity, depreciation, labor, and platform-specific marketplace fees.
• Analytics & Reporting — View usage trends, material breakdowns, and export data for record-keeping.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.

3. Account Registration

To use the Service, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate.
• Maintain the security and confidentiality of your login credentials.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account.

You must be at least 16 years of age to create an account and use the Service. By creating an account, you represent that you meet this age requirement.

4. Subscription & Billing

4.1 Free Tier

Print Manager Pro offers a free tier with limited functionality, including up to 5 filament spools and 1 printer. The free tier is provided at our discretion and may be modified at any time.

4.2 Paid Subscriptions

The paid Pro tier unlocks additional features and higher usage limits. Subscriptions are managed through RevenueCat and processed through Apple App Store, Google Play Store, or Stripe, depending on your platform.

4.3 Auto-Renewal

Paid subscriptions automatically renew at the end of each billing period (monthly or annually) unless cancelled before the renewal date. You will be charged at the then-current rate for your subscription tier.

4.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, and you will retain access to paid features until that date. No refunds are provided for partial billing periods, except as required by applicable law or the policies of Apple, Google, or Stripe.

4.5 Price Changes

We may change subscription prices with at least 30 days' advance notice. Continued use of the Service after the price change takes effect constitutes your agreement to the new pricing.

5. User Content

You retain all ownership rights to the data, files, and content you upload or create through the Service (“User Content”), including but not limited to filament inventory records, printer data, product information, STL files, and analytics data.

By using the Service, you grant Print Farm HQ a limited, non-exclusive, worldwide, royalty-free license to host, store, process, and display your User Content solely for the purpose of providing and improving the Service. This license terminates when you delete your User Content or close your account.

You represent and warrant that you have all rights necessary to upload and use your User Content, and that your User Content does not infringe on the intellectual property rights of any third party.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation.
• Upload or transmit viruses, malware, or any other malicious code.
• Attempt to gain unauthorized access to the Service, other user accounts, or any related systems or networks.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Use automated scripts, bots, crawlers, or scrapers to access or interact with the Service without our prior written consent.
• Interfere with or disrupt the integrity or performance of the Service.
• Resell, sublicense, or redistribute the Service or any part thereof without our prior written consent.
• Use the Service to store or transmit content that is unlawful, defamatory, or otherwise objectionable.

We reserve the right to suspend or terminate your account if we reasonably believe you are violating these acceptable use provisions.

7. Intellectual Property

The Service, including its original content, features, functionality, design, source code, and documentation, is and remains the exclusive property of Print Farm HQ and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.

The Print Manager Pro name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Print Farm HQ. You may not use such marks without our prior written permission.

As stated in Section 5, you retain all ownership rights to your User Content. Nothing in these Terms transfers ownership of your data to Print Farm HQ.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PRINT FARM HQ, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of, or inability to access or use, the Service.
• Any conduct or content of any third party on the Service.
• Any content obtained from the Service, including reliance on pricing calculations, cost estimates, or analytics data.
• Unauthorized access, use, or alteration of your data.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Termination

Either party may terminate these Terms at any time.

• By You: You may terminate your account at any time by contacting us or using the account deletion feature in your account settings. Active subscriptions should be cancelled before account deletion.
• By Us: We may suspend or terminate your account at any time, with or without cause, and with or without notice. We will make reasonable efforts to provide notice before termination except in cases of Terms violations.

Upon termination, your right to use the Service immediately ceases. You will have 30 days from the date of termination to export your data using the Service's data export features. After 30 days, we may permanently delete your account and all associated data.

Sections that by their nature should survive termination shall survive, including but not limited to Intellectual Property, Limitation of Liability, and Governing Law.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Notice may be provided by email, in-app notification, or by posting the updated Terms on our website.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: